The Two Greek Girls
Shipping & Exchanges
Shipping
At The Two Greek Girls, we do our best to package your order in the best way possible to ensure it arrives safe and sound. If you require insurance on your order, we can arrange this at an additional cost. Some items are not recommended for shipping and we will contact you if one of the items selected falls into this category. We are not liable for any products damaged or lost during shipping. We are also not liable for delays in shipping, hence why we always ensure to have your products delivered to you at least a month prior to the date in which you need them which is something we would communicate with you in the initial stages of producing your order. A tracking number is provided for all shipments from our chosen courier. If you received your order damaged, please contact us.
Delivery Options
We offer a range of delivery options to suit your needs. When you check out you will see 3 options, here is some additional information about our delivery options.
Local pick up is of course free, for security reasons address will be provided once the order is ready for pick up.
Shipping is an Australia Wide Courier Service option where a tracking number is provided. This option usually takes on an estimated average between 5-12 days for delivery depending on location, it is calculated based on the size and weight of your order and usually starts at $9.95 depending on courier. Shipping costs are quoted on the invoice that you will receive after your order is placed.
Hand Delivery is an option we offer in which we deliver your products to you ourselves, it covers a 40km radius from South Hurstville, 2221. This service ranges in price depending on location and is anywhere between $10 to $15.
Express Delivery is calculated based on the size and weight of your order, starting at approximately $19.95. It is recommended when you cannot pick up locally and require your order within 2-3 weeks, express orders usually take 2 days to arrive once shipped. Shipping costs are quoted on the invoice that you will receive after your order is placed.
International Shipping is calculated based on the size and weight of your order, our service then finds the best rates and fastest options available to your destination. International Shipping from Australia takes 2-3 weeks depending on location. For all international orders please contact us via Email or on our Instagram.
Please note that these details are just an estimate to provide information and may vary upon receiving your specific details, your order, the quantity and your location.
Delivery
Shipping costs are additional based on the size of the order and shipping location. These are calculated upon quote request or through online checkout.
Orders are delivered via courier with signature required. Additional shipping costs apply to any new orders.
Returns & Exchanges
Please choose carefully as all items are made to order. Due to the personalised nature of Bomboniere & Custom Gifts unfortunately we do not offer refunds or exchanges.
Tracking Your Order
For all orders which are being sent through a courier, once your order is ready for dispatch you will receive a tracking number from us and from the allocated courier. Any issues please contact us.